SO...YOU GOT A PROBLEM HUH? LET'S SOLVE IT, SHALL WE...
Before we begin, how about you read through the following list of common problems and their known solutions. If you can't find the answer you're looking for, just drop us a line at the bottom of the page and we will have our support team get back to you ASLS (At Super Lightning Speed)
FAQ (Frequently Asked Questions)
I keep getting a SQL Error: "Server not found or does not exist"
Make certain that the server(that would be the PC where the databases are installed on) is switched on and that all network connections are working.
I get an error: "DBS ERROR NOT FOUND IN ERROR.SQL"
Please contact Datamem Software Solutions and one of our support staff will guide you through the process of rectifying the error. Just keep the error message and code handy as this might be required.
I keep getting an error: "cbtti41.dll not found" or something similar to that
You need to install "Deployer41" on your computer. If Datamem Software Solutions never told you what this is, please contact them and a friendly staff member will help you install the software.
Still no luck? Well, just send it to us using the following form and we will figure it out for you